Question 1

DO YOU ACCEPT INSURANCE?

Accepted Answer

Yes, we do!

Quality care should be accessible. We are proud to be in-network with the following insurance providers:

• Blue Cross Blue Shield of Oklahoma (BCBS OK)
 • United Healthcare
 • Aetna
 • Healthcare Highways
 • HealthChoice
 • Medicaid/Soonercare

Question 2

HOW DO I KNOW IF MY INSURANCE WILL COVER MY SESSIONS?

Accepted Answer

The best way to confirm your coverage is to verify your benefits with your health insurance company.

Not sure what to ask? Below is a script for additional guidance when talking to your insurance company:

Question 3

DO I NEED A REFERRAL?

Accepted Answer

It depends on your insurance plan. 
In most cases a referral is not required. Soonercare and Medicare plans will require a referral from your doctor.

If you're unsure, we recommend checking with your insurance provider or reaching out to us and we’ll be happy to help clarify!

Question 4

HOW MUCH WILL MY SESSION COST?

Accepted Answer

Insurance can typically cover up to 100% of the cost for medical nutrition therapy, which means your out-of-pocket expense is often $0. However, depending on your plan, there may be a small copay or deductible, which is determined by your insurance company.

If we’re not in-network with your insurance or if you prefer to pay out of pocket, we offer discounted rates to keep our services accessible.

Question 5

WHAT TO EXPECT AFTER SCHEDULING?

Accepted Answer

After you schedule your first appointment, you can expect the following:

1. You'll receive an email our HIPAA compliant platform,  Kalix. The email will include new patient intake forms for you to complete. Dont worry, they're quick and can be completed 100% from your phone. These forms are essential; if they are not received, your appointment may be rescheduled. 
2. Before your first appointment, we encourage you to reach out to your insurance company to verify that your plan offers coverage for nutritional counseling, as benefits can vary by plan.

If you have any questions along the way, we’re just an email or message away!
Jaisa@thomasnd.com

Question 6

WHAT HAPPENS AT MY FIRST APPOINTMENT?

Accepted Answer

Your initial appointment is can last anywhere from 60 to 90 minutes and is designed to focus entirely on your history, where you're at now, and what your goals are for the future.

I'll take this information and put a few thoughts together to develop a plan that we'll collaborate on at our 1st follow up appointment. Ongoing follow up appointments will focus on step by step changes.

FAQ